Alex Reid (Erica Durance) is awake, but still not back to her old self. She feels like a stranger in her own hospital. Dawn Bell (Michelle Nolden) has given strict orders for her recovery plan, much to the chagrin of a restless Charlie Harris (Michae... (more)l Shanks). Throughout the day, Alex is visited by the staff of Hope Zion Hospital, but in the end, it is a patient who gives her the opportunity she needs to truly make progress. Meanwhile, Charlie and Joel Goran (Daniel Gillies) square-off over differing treatment options, when two fused-together burn victims are brought into the ER. More heat is added to the fire when Charlie discovers Joel has been visiting Alex on a regular basis. Meanwhile, Maggie Lin (Julia Taylor Ross) finds herself in a whirlwind of emotions triggered from the fallout of her miscarriage, and it seems every doctor has their own ideas on how to best manage her outbursts. Plus, a menacing ghost presence has Charlie on edge.