Charlie Harris (Michael Shanks) and Alex Reid (Erica Durance) try to navigate their way back as a couple, as Alex faces her first day back on the floor as a doctor at Hope Zion Hospital. It is none other than the Chief of Surgery Dawn Bell (Michelle ... (more)Nolden) who will act as a "buddy colleague" during her rounds. During their time together, Dawn comes to realize that she may also have some unresolved issues of her own relating to Alex’s stabbing. Meanwhile, Charlie is visited by one of the happiest spirits he’s ever encountered, who reminds him what life can truly offer. While trying to be a Good Samaritan, Joel Goran (Daniel Gillies) unexpectedly finds himself in the middle of a hostage situation at a local street clinic. He and the clinic’s tough, no-nonsense doctor rely on their “street-smarts” to save a very injured patient. Plus, psychiatrist Dr. Gavin Murphy (Kristopher Turner) meets a new colleague at Hope Zion, who is able to help him navigate his feelings – leading to some welcomed “enlightenment.”