Lali put her trust in the wrong hands. She paid $11,000 for $200 worth of work and has been living in chaos for the last 13 months. She hired her neighbour to renovate her kitchen but he's been serving-up nothing but excuses for over a year. Mike ret... (more)races the contractor's steps as he tears down the work and discovers that this guy is one of the 'ugly' contractors he warns homeowners about. Not only is the work unfinished, it's dangerous, which means the contractor has robbed Lali threefold: First of her money, then her trust and finally her safety. But Mike restores her trust as he restores her home, and helps mend a relationship that should have never been broken.