Lewis has a rough day: she misses an appointment with an auditor, and Ben Hollander commits suicide. Pratt receives an unfavorable review from Romano and also treats a con who was raped in prison. Abby, on her ER rotation, agrees to study with Neela.... (more) Gallant must gamble with a risky hospital transfer to help a young septic cancer patient. Sam's son Alex spends the day in the ER, following Luka around for most of it. Chen gets a call from the Chinese embassy and heads for a plane: her vacationing parents were in an accident.