Heather claims her 14-year-old son, Jason, is completely out of control, runs away, refuses to go to school, steals, attacks police officers, and has even punched her in the face. Even worse, she claims he recently was involved in a shooting that led... (more) to her eviction! Heather’s sister, Amber, claims her sister is a terrible parent who ignored Jason his entire life. She says she believes Jason’s bad behavior is a desperate cry for love and attention. Can Dr. Phil turn this dysfunctional family around?