Jo visits the Fernandez family from Kissimmee, Florida. Jerald  and Marla  have 3 children: 12-year-old Desiree, 5-year-old Elias, and 3-year-old Eulisis (or "Shorty" which is his nickname). Marla is exhausted from trying to do everything on ... (more)her own while Jerald is frustruated and usually unwilling to help out.Desiree is starting to develop an attitude and doing poorly in school while Elias and Eulisis misbehave by kicking, screaming, & crying to get their own way. Even a simple trip to the store turns into a disaster and the parents' relationship is starting to fall apart. Marla gives empty threats, and vents all of her frustration on her children, especially Desiree, which is straining their relationship. Can Jo help this family?