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The staff deals with the crisis of an American pilot who was shot down in Iraq; Toby's brother is in danger on a space shuttle whose doors won't close; Bartlet and the senior staff walk into trouble as they leave a town meeting.

Christopher Dukes, Derek Triplett, Emidio Antonio, George McDaniel, Larry Stahoviak, Linda Burden-Williams, Lisa Croisette, Steven M. Gagnon