Plumbing and heating expert Richard Trethewey helps a homeowner replace a broken cast-iron "closet flange" for a toilet. Then Richard, along with landscape contractor Roger Cook, general contractor Tom Silva and host Kevin O'Connor ask, "What is it?"... (more) Afterward, Tom helps a homeowner repair a cracked plaster wall using a new type of adhesive system. Back in the loft, Roger shares a tip from a viewer about digging holes.